Chargebacks cost the vacation rental industry and homeowners millions of dollars per year in lost revenue. Vanguard increases you and your homeowners ROI, and puts your focus on what matters most, providing an exceptional guest experience!
Your Vacation Home Sword and Shield
Vanguard is dedicated specifically to the vacation rental, STR, and property management industry. We specialize in chargeback management for direct bookings and marketing sites such as Airbnb support, Trip Advisor, Booking.com, VRBO, and more.
Deliver great service experiences fast - without the complexity of traditional ITSM solutions.
Vanguard combines a dual technology and experience based approach to chargeback prevention, resolution, and revenue recovery.
Stats that matter
Our rigorous security and compliance standards are at the heart of all we do. We work tirelessly to protect you and your customers.
Millions in Revenue Recovered
Chargebacks cost vacation rental companies and homeowners millions of dollars per year in lost revenue. Vanguard helps you protect and recover your homeowners revenue and prevent chargebacks before they even happen!
A Leading Chargeback Win Rate
The average merchant reported a chargeback win rate of 32%. Our average chargeback win rate is over 60%. Let our team of chargeback management experts fight for you!
The cost of chargebacks is said to rise to $117.47 billion by 2023.
86% of chargebacks are probably cases of 'friendly fraud'.
Friendly fraud has been increasing by 41 percent every two years.
75% of E-Commerce stores faced increased fraud attempts in 2021.
Vanguard provides complete chargeback management from our team of chargeback experts. Reducing the time your employees spend on responding to chargebacks, removing the guesswork, and most importantly protecting your homeowners hard earned revenue!
With VANGUARD Protecting your business and locating the problem source has never been easier!
Stop spending money on marketing and advertising campaigns that trigger more chargebacks than profits. Easily balance conversion rates with chargeback rates, and discover low-quality customers before they hurt your bottom line.
Check which chargeback reason codes occur most often and establish a norm for your business. Then, be on the lookout for unusual activity.
Determine which billing cycle will likely trigger disputes. Act preemptively before customer loyalty and perceived value start to drop.
Run A/B tests to determine which price points are most likely to cause chargebacks. Balance revenue with chargeback costs to optimize profitability.
Run A/B tests to determine which price points are most likely to cause chargebacks. Balance revenue with chargeback costs to optimize profitability.
Run A/B tests to determine which price points are most likely to cause chargebacks. Balance revenue with chargeback costs to optimize profitability.
Run A/B tests to determine which price points are most likely to cause chargebacks. Balance revenue with chargeback costs to optimize profitability.
support@vanguardchargebacks.com
+1 (856) 383-7421